P.O. Box 302177
Escondido, CA 92030
(760) 443-7067


What is your Free Consultation Service?
What is "IT"?

Network Administrators Computer Services, Inc. does "Contract IT". What is "Contract IT"?

What is meant by "computer maintenance"?

Why would I need "computer maintenance"?

Can I just do my own computer maintenance?

Can I just call and get help from the company from which I bought my software or hardware?

Who should NOT use Network Administrators Computer Services, Inc.?

Who SHOULD use Network Administrators Computer Services, Inc.?

What is a network?

What is a LAN?

What is a WAN?

My business already has "in house" IT. How can Network Administrators Computer Services, Inc. help me?

Why are backups important?

What is "Off-Site Backup" and who needs it?

What are Nerds?
Why is "End of Page" here?

 

What is your Free Consultation Service?
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You are invited to take advantage of a FREE Business Consultation and Written report, drafted specifically for your business, valued at $225.00 or more. The Free Consultation is in Your Office. The Confidential Written report will measure how you can.....
.....Increase New and Existing Business
.....Keep Your Information Secure
.....Save Money
.....Save Time
.....Get Control of your computers and information

To take advantage of this offer, your firm must have between 4 to 25 computers. Remember, Network Administrators Computer Services, Inc. gives Service and Advice Only. We Sell No Hardware or Software. We have no allegiance except to you. Call (760) 737-9633 for your free consultation.


What is "IT"?
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IT stands for "Information Technology" and refers to computer maintenance and control of computers and associated systems. Ultimately, IT "keeps the computers happy, to keep the people happy, to keep the boss happy, to make money!"


Network Administrators Computer Services does "Contract IT". What is "Contract IT"?
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Contract IT means outsourcing your computer maintenance to Network Administrators because we can do all or some of your IT more cost effectively for you. (See "Who should NOT use Network Administrators Computer Services, Inc.?" "Who SHOULD use Network Administrators Computer Services?" and "My business already has "in house" IT. How can Network Administrators Computer Services, Inc. help me?")


What is meant by "computer maintenance"?
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Keeping security programs and systems current so that files are not purposefully corrupted, stolen, or accidentally misplaced. Maintaining backup management to be sure important files are not destroyed by hardware/software failure or site damage (theft, fire, flood). Making sure computers are at peak performance. This results in few if any "crashes", and very little down time. Additionally, software companies indicate their software needs to be check and corrected approximately weekly. (Many people outside of professional IT don't even know this.) Hardware maintenance includes cleaning and repair of existing mechanicals, as well as adding peripherals. Also under this category Network Administrators would place network installation and maintenance (adding, moving or subtracting cables, mechanicals, and yes even people). Finally, a company web page (see " Does my business need a web site?" needs set up, design and management. These are all the things that full time IT staff does for larger businesses. Smaller businesses need that same stuff, but until Network Administrators, smaller businesses couldn't afford professional help.


Why would I need "computer maintenance"?
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Computers should not "crash", "freeze up", "lock out" (unless ordered to), loose information, or slow people down. What people put up with from the average computer system would never be tolerated even from a household appliance. Remember when we were told that computers would make our life easier? If your computer isn't there for you when and how you need it, you need computer maintenance. Network Administrators knows how to get your computers to serve you, to get the help and timesavings that you need. Computers should be a pleasure, not a pain.


Can I just do my own computer maintenance?
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If you love computers, have the time to work on them, and the time to study the daily changing computer world so as to keep abreast of all pertinent facets of software, hardware, and security issues, by all means; you can do your own computer maintenance. Just be sure you recognize you are part of the IT department. Otherwise you are stealing time from another duty to do IT. You will do best what you enjoy best. Network Administrators staff actually enjoy working on computers. If we have to admit it, see "What are Nerds?"


Can't I just call and get help from the company from which I bought my software or hardware?
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An article in FORBES magazine (July 23, 2001, page 118) by Stephen Manes titled "The Four-Byte Shuffle" recounts his problems trying to get service online and by phone. Getting no real help, he says, "…I employed the last-resort, press-only strategy of asking public relations people for service above and beyond what normal mortals get." That kind of influence finally got the problem taken care of, but he finishes the article stating, "But poorly designed products, slipshod quality control and euphemisms like 'issues' are business as usual in the hardware and software trades. Folks like me are lucky enough to have special access when things like this go wrong. The average user doesn't stand a chance." We would add that we are aware of 2-hour on hold times trying to get a simple service question answered. What is your time worth?


What is a network?
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Regarding computers, a network is a grouping of independent computers linked together to communicate. That communication includes, but is not limited to, sharing files of information, and sharing hardware such as printers or modems.


What is a LAN?
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LAN stands for "Local Area Network". It refers to computers interconnected in a local geographical area, such as within the same office, building, or group of buildings. Sometimes referred to as an intranet.


What is a WAN?
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WAN stands for "Wide Area Network". It refers to computers interconnected in a wide geographical area, such as between cities or countries. The Internet is a WAN.


Who should NOT use Network Administrators Computer Services, Inc.?
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In our opinion, if your firm has over 25 computers, you need to have your own dedicated, full time IT Manager. (P-l-e-a-s-e…do not try to hire any of our staff. -ed-) However, see "My business already has "in house" IT. How can Network Administrators Computer Services, Inc. help me?"


Who SHOULD use Network Administrators Computer Services?
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If your business has between 4 and 25 computers, including notebooks carried by staff, you should use Network Administrators because we can do your IT faster, better, and at a cost savings to you. See "Can I just do my own computer maintenance?"


My business already has "in house" IT. How can Network Administrators Computer Services, Inc. help me?
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Network Administrators can be your IT Department's resource for assistance. When your IT gets sick, loses staff, has a spike in workload, (or heaven forbid is actually allowed to go on a real vacation) Network Administrators can step in with staff and knowledge to help.


Why are backups important?
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As you probably know, a backup is a duplicate copy of computer information to keep that information safe. The industry comment is, "How much time one is willing to lose is how much one should back up". Unfortunately, one can never know when a computer hardware or software, nor when a catastrophic event such as theft, vandalism, flood, or fire, may occur. Nor can the extent of the damage be known in advance. Network Administrators programs your computers to do backups daily. Also see " What is "Off-Site Backup" and who needs it?"


What is "Off-Site Backup" and who needs it?
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First see " Why are backups important?" The idea of off-site backups further prevents important data from being lost. Obviously, keeping backup information in the same room as your computer won't help in a theft or fire situation. Network Administrators Computer Services, Inc. can do weekly backups of your files, and hold these backups, away from your site.


What are Nerds?
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Please don't call us Nerds. We are Nerds. Just please don't call us that. Especially since we are Cool Nerds.


Why is "End of Page" here?
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To say that if you have actually read all the way to the end of page, the web site editor thanks you. And to gently remind you that if you have spent this much time here, you need to call Network Administrators for a Free Consultation.


 

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